Confidential tax enquiry
Contact a tax accountant in Cardiff
Tell us what happened, which tax year or company period is involved and whether HMRC has given you a deadline.
Preparing your enquiry
The first message should establish the position
You can make useful progress without sending every document immediately. Start with the event, period and deadline; we will then identify the records needed to assess the work.
Income and Self Assessment
List the income sources involved and say whether a return has already been filed for the year.
Self Assessment service →Rent, ownership or a sale
Identify the property, owners, relevant dates and whether the enquiry concerns rent or a disposal.
Landlord tax service →Company, VAT or payroll
Give the legal entity, accounting period, filing required and present state of the records.
Company tax service →A letter or earlier error
Provide the complete correspondence, affected tax, period and response date shown by HMRC.
HMRC support →What happens next
We match the records to the return, advice or response required
Once the issue is clear, we confirm the likely service and ask for the relevant documents. Routine preparation can usually be scoped from a complete description. Advice, corrections and HMRC work may need an initial record review before a final fee is set.
Most matters can be handled by telephone or video meeting and secure document exchange, so records can be reviewed without unnecessary travel.
Helpful information
- the full name of the taxpayer or business;
- the tax year or accounting period;
- income, transaction or filing involved;
- what has already been submitted;
- any fixed HMRC or filing deadline.
Before you contact us
Questions about starting an enquiry
The initial discussion identifies the issue and likely scope. It does not commit you to paid work.
Do I need to know which service I require?
No. Describe what happened, the relevant period and any deadline. We will identify the most appropriate starting point.
What should I send if HMRC has written to me?
Send the complete letter or notice, including every page, together with the return or filing being checked if available. Do not send passwords or original documents through the enquiry form.
Is the initial call tax advice?
The call helps identify the facts and likely service. Advice requiring research, calculations or a written conclusion is scoped and agreed separately.
Can I check the likely fee first?
Yes. The fees page lists defined prices for routine work and explains when additional sources, record problems or specialist issues require a separate quote.
Do you work with clients outside central Cardiff?
Yes. Work can be handled remotely for clients across Cardiff, nearby communities and elsewhere in the UK, subject to the service and identity checks required.